Terms & Conditions
Enverge, a brand operated under Zaavi & Co., a sole proprietorship registered in India
Effective Date: 10-january-2026
These Terms & Conditions (“Terms”) govern the use of the website envergeworks.com (the “Site”) and any services provided by Enverge, operating under the sole proprietorship Zaavi & Co. (“Enverge,” “we,” “us,” “our”), whether the Client is based in India or in any other country (“Client,” “you”). By engaging Enverge’s services or using this Site, you agree to be bound by these Terms.
1. About Enverge
1.1 Enverge is the trade name under which Zaavi & Co., a sole proprietorship firm registered under the laws of India, offers digital agency services.
1.2 As a sole proprietorship, Zaavi & Co. is owned and operated by a single proprietor, who holds ultimate responsibility for all services, contracts, and obligations undertaken under the Enverge name.
1.3 References to “Enverge,” “we,” or “us” throughout these Terms and any associated documents (proposals, invoices, SOWs) refer to Zaavi & Co., trading as Enverge.
2. Services Covered
Enverge provides the following services, as scoped in an individual proposal, quote, or Statement of Work (“SOW”):
- Website Development
- Branding & Visual Identity
- UI/UX Design
- Search Engine Optimization (SEO)
- Digital Marketing (paid ads, social media, campaigns)
- AI Services (including AI-assisted design, automation, and content workflows)
- Hosting
- Website & App Maintenance
- Any other service explicitly listed in a signed SOW
Services not listed in the SOW are considered out of scope and may be quoted separately.
3. International Clients
3.1 Enverge works with clients located both within India and internationally. Unless otherwise agreed in writing, all engagements — regardless of the Client’s country of residence or incorporation — are governed by these Terms and by Indian law (see Section 6).
3.2 International Clients are responsible for ensuring that engaging Enverge’s services complies with the laws and regulations applicable in their own country or jurisdiction.
3.3 All fees are quoted and invoiced in Indian Rupees (INR) unless otherwise agreed in writing. Currency conversion, international transfer fees, and any applicable taxes or duties in the Client’s home country are the Client’s responsibility.
3.4 Enverge is not responsible for delays or additional costs arising from cross-border payment processing, currency fluctuation, or international banking restrictions.
4. Proposals, Quotes & Project Scope
4.1 All project timelines, deliverables, and costs are estimates based on information available at the time of quoting.
4.2 Any change in project scope after work has commenced (“scope creep”) may result in revised timelines and additional charges, communicated to the Client before proceeding.
4.3 Client-requested revisions beyond the number specified in the SOW will be billed at Enverge’s standard hourly or per-revision rate.
5. Payment Terms
5.1 Unless otherwise agreed in writing, projects require an advance payment (typically 50%) before work begins, with the balance due upon completion or per the milestone schedule in the SOW.
5.2 Ongoing services (digital marketing retainers, hosting, maintenance) are billed in advance on a recurring monthly, quarterly, or annual basis, as agreed.
5.3 Late payments beyond 7 days of the due date may result in a pause of active work, suspension of hosting/maintenance services, and/or a late fee, at Enverge’s discretion.
5.4 All fees for Indian clients are exclusive of applicable taxes (e.g., GST), added as per prevailing Indian tax law. International clients are billed as per applicable export-of-services provisions under Indian law.
5.5 Third-party costs (domain registration, hosting infrastructure beyond Enverge-provided hosting, paid ad spend, stock assets, plugins, apps, AI tool subscriptions, etc.) are billed separately and are the Client’s responsibility unless explicitly included in the SOW.
6. Governing Law & Dispute Resolution
6.1 These Terms, and any engagement between the Client and Enverge — regardless of the Client’s location — shall be governed by and construed in accordance with the laws of India.
6.2 Any dispute, controversy, or claim arising out of or relating to these Terms or any Services shall first be attempted to be resolved through good-faith negotiation between the parties.
6.3 If a dispute cannot be resolved through negotiation within 30 days, it shall be referred to and finally resolved by arbitration conducted in Prayagraj, Uttar Pradesh, India, under the Arbitration and Conciliation Act, 1996 (and any statutory modification or re-enactment thereof), by a sole arbitrator appointed mutually by both parties. The arbitration shall be conducted in the English language.
6.4 Subject to Section 6.3, the courts of Prayagraj, Uttar Pradesh, India shall have exclusive jurisdiction over any matters not resolved through arbitration.
6.5 This clause applies equally to Clients based in India and to international Clients, who expressly agree to submit to Indian law and the arbitration/jurisdiction provisions above as a condition of engaging Enverge’s Services.
7. Limitation of Liability
7.1 To the maximum extent permitted by law, Enverge’s total liability arising from or related to the Services — whether in contract, tort, or otherwise — shall not exceed the total amount actually paid by the Client to Enverge for the specific Service giving rise to the claim in the preceding 3 months.
7.2 Enverge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, even if advised of the possibility of such damages.
7.3 Enverge is not liable for outages, security incidents, or data loss occurring on third-party platforms (hosting providers, Shopify, Meta, Google, payment gateways, etc.) beyond Enverge’s direct control, though we will make commercially reasonable efforts to assist the Client in resolving such issues.
7.4 Nothing in this Section limits liability where such limitation is not permitted under applicable law (e.g., in cases of gross negligence or willful misconduct).
8. Client Responsibilities
8.1 The Client agrees to provide timely feedback, approvals, content, and access (e.g., hosting, domain, ad accounts) required for Enverge to complete the Services.
8.2 Delays caused by the Client in providing necessary materials or approvals may result in corresponding delays to project timelines, for which Enverge is not responsible.
8.3 The Client warrants that any content, logos, images, trademarks, or materials provided to Enverge for use in deliverables are either owned by the Client or properly licensed, and do not infringe on any third party’s rights, in any country.
9. Intellectual Property
9.1 Upon full and final payment, ownership of final approved deliverables (e.g., final logo files, website code, design files) transfers to the Client, unless otherwise stated in the SOW.
9.2 Enverge retains ownership of preliminary concepts, drafts, and unused design directions not selected by the Client.
9.3 Enverge reserves the right to showcase completed work (designs, campaigns, websites) in its portfolio, case studies, and marketing materials, unless the Client requests confidentiality in writing.
9.4 Any proprietary tools, frameworks, templates, AI prompt systems, or code libraries developed by Enverge prior to or independent of the Client engagement remain the property of Enverge.
10. Hosting & Maintenance Services
10.1 Where Enverge provides hosting and/or maintenance services, these are billed on a recurring basis and are subject to the terms of the specific hosting/maintenance plan agreed with the Client.
10.2 Enverge will make commercially reasonable efforts to maintain uptime and security but does not guarantee uninterrupted or error-free hosting, as this depends in part on third-party infrastructure providers.
10.3 Failure to pay hosting/maintenance fees may result in suspension or termination of the Client’s website or related services, with reasonable prior notice where possible.
10.4 Upon termination of hosting/maintenance services, Enverge will provide the Client a reasonable window (as specified in the SOW, typically 15 days) to migrate their website/data before deletion.
11. AI Services Disclaimer
11.1 Where Enverge uses AI tools or AI-assisted workflows (for design exploration, content drafting, automation, or analytics) as part of a Service, outputs are reviewed and refined by Enverge’s team before delivery, but Enverge does not guarantee that AI-assisted outputs will be entirely free of errors, bias, or inaccuracies.
11.2 The Client is responsible for reviewing and approving all AI-assisted deliverables before publication or use.
12. Confidentiality
12.1 Both parties agree to keep confidential any proprietary business information shared during the engagement, and not disclose it to third parties without written consent, except as required by law.
13. Marketing & Advertising Disclaimer
13.1 While Enverge applies industry best practices to marketing, advertising, and SEO campaigns, we do not guarantee specific results (e.g., exact traffic numbers, sales figures, follower counts, or search rankings), as these depend on factors outside our control, including market conditions, platform algorithm changes, and Client-side execution.
13.2 Any performance projections shared are estimates, not guarantees.
14. Termination
14.1 Either party may terminate an ongoing engagement with 30 days’ written notice, unless otherwise specified in the SOW.
14.2 In case of termination, the Client is liable to pay for all work completed up to the date of termination.
14.3 Enverge reserves the right to withhold final deliverables until outstanding payments are settled in full.
15. Changes to These Terms
15.1 Enverge reserves the right to update these Terms at any time. Continued use of the Site or Services after changes constitutes acceptance of the revised Terms.
16. Contact
Enverge (operated by Zaavi & Co.)
60P/44, Nawab Yusuf Road, Sangam Vihar Colony, Civil Lines, Prayagraj, Uttar Pradesh 211001, India
Phone: +91-9452051088
Email: info@envergeworks.com